FAQ

Frequently asked questions

You will receive a confirmation email once you have submitted an order. If you have not received this please check your junk box and then email us at orders@kapadavintage.co.uk and we'll be happy to assist.

You can return your order to us within 14 days either via post or to the shop. Find out all the information for our returns policy here

You will receive an email once your order has been dispatched, this will have a tracking number in it which you can then paste into the Royal Mail tracking website. If you can't find yours please email us at orders@kapadavintage.co.uk and we'll be happy to track it for you.

You can find all of our delivery infomation here

We are open 24/7 online all orders are posted before 2pm usually the next working day.

Yes. We sell gift vouchers in any amounts. They are purchased as eGift Cards and can be used online or in store. You can purchase one here.

To redeem your gift voucher online just enter the KV no on your voucher at the checkout in the promo code box. You can find all the voucher information here.

To redeem your gift voucher in store just show your voucher at the till

We're happy to help with anything you're looking for or if you need something straightaway we will always try to assist you so just get in touch or email us info@kapadavintage.co.uk.

All our items are vintage and therefore unique. We measure the entire item and list these measurements in the product description. We measure bust, inside sleeve and the length. Some vintage items differ from their label size so where this is the case we will list what size it actually is. If you're ever unsure just get in touch.

If you'd like to sign up to our newletter you will recieve a 15% off vintage discount code to use on your first order. Sign up here. Code valid only on vintage.